Journal · trust
Public storefront vs admin audit
Agencies ask for collaborator access because it feels thorough. It also means your theme, customers, and payouts sit in a stranger’s session. Most “insights” they pull from admin are charts you already have.
Shoppers never see admin. They see the homepage, a product, and cart. That is the surface we crawl. Checkout behind login or Shop Pay is out of scope unless it is a public page — we say so in the report.
If you need experiment design on logged-in checkout, hire a CRO retainer. If you need the leaks a stranger hits in ten minutes, that is us. Pricing.